Reference

How bit55 Handles Your Personal Information

This page tells you exactly what data bit55 collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and what we do with it.

Account data protectedJazzCash & Easypaisa payment privacyNo third-party data sellingYour right to request deletionPakistan-applicable policy
bit55 How bit55 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our platform uses SSL encryption across all account and payment pages, which means data moving between your phone and our servers — including JazzCash deposit confirmations and Easypaisa transfer records — travels in an encrypted channel. We apply the same standard whether you access bit55 through a mobile browser or a saved shortcut on your home screen.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your language and wallet preferences. You can manage cookie settings through your browser at any time.

Account Security

Login attempts trigger an OTP sent to your registered mobile number. Any unrecognised device access generates an alert, and you can flag suspicious activity directly from your account security tab.

Data Retention

Active account data is retained while your account is open. Payment records tied to JazzCash, Easypaisa or Raast transactions are kept in line with applicable financial rules and not longer than required.

Your Request Rights

You can ask us to confirm what data we hold, correct any inaccurate detail, or delete non-mandatory personal data. Submit a request through live chat or email with your account mobile number for verification.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or remove data tied to your bit55 account, our support team handles privacy requests directly. Send your request with your registered mobile number so we can verify your identity before making any changes. We aim to respond to all data-related queries within a reasonable period.

Live Chat Open the chat widget from your account dashboard. For privacy requests, include your registered mobile number so verification is quick and your query moves to the right team.
Email Support Email us at our support address listed in your account settings. Write 'Privacy Request' in the subject line so it routes correctly and gets handled without delay.
Account Settings Some data corrections — like updating your contact number or linked wallet — can be made directly inside your account profile without needing to contact support first.

Common Questions About Your Privacy at bit55

These are the questions we actually receive from account holders about how their data is managed, who can see it and what rights they have.

We do not sell or rent your data. We may share limited data with payment processors like JazzCash or Easypaisa solely to complete your transaction, and with compliance partners where local law requires it.

Yes. Send a data access request through live chat or email using your registered mobile number. We will confirm the categories of data we hold and provide details within a reasonable timeframe.

We record transaction references and wallet identifiers to confirm deposits, but we never store your wallet PIN or account password. All payment data moves through an SSL-encrypted connection.

When you close your account, you can request deletion of non-mandatory personal data. Payment and transaction records required for financial compliance are retained for the period set by applicable rules.

Session cookies keep your login active during a visit. Functional cookies remember preferences like your saved wallet type. You can clear or block cookies via your browser settings, though some features may not work fully.

This policy applies where bit55 is available under local law. Access to the platform and the data rights described here depend on your region and whether local law permits use of the service.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.