Reference

What You Agree to When You Use bit55

These terms set out the rules for your account — how deposits and withdrawals work, what we expect from you, and what you can expect from us.

Account RulesPayment TermsWithdrawal ConditionsAccount Eligibility
bit55 What You Agree to When You Use bit55
ACCOUNT SECURITY STANDARDS

How We Protect and Handle Your Account

Security and data handling are built into how bit55 operates, not added as an afterthought. Here is what we do to keep your account and personal information in order.

Data We Hold

We collect the information needed to verify your account and process payments — name, contact details, and the wallet or bank details you register for JazzCash, Easypaisa, or Raast withdrawals.

How Long We Keep It

Account data is retained for as long as your account is active and for the period required under applicable law after closure. You can request a copy of your data through support.

Account Security

Your account is protected by password and OTP verification on login. If you notice any activity you did not authorise, contact support immediately so we can lock the account and investigate.

Requesting Changes

To update registered details — including the wallet linked for Raast or Easypaisa withdrawals — raise a request through live chat or email. We verify identity before making any changes.

TERMS SUPPORT CONTACT

Questions About Your Terms or Account

If something in these terms is unclear, or you need to raise a concern about how they apply to your account, our support team can help. Reach out through any of the channels below and reference your account ID so we can pull up your details without delay.

Team online

Live Chat

Start a chat from your account dashboard for the fastest response. Available directly inside the bit55 mobile or browser interface.

Email Support

Send your query to our support address from the email registered to your bit55 account. Include your account ID in the subject line.

Help Centre

Our Help Centre covers common questions on account terms, payment verification, and withdrawal conditions — check there first for a quick answer.

Common Questions About bit55 Terms

These are the questions we hear most often about how our terms work in practice.

No. Each person may hold one account only. Duplicate accounts are closed and any balance may be forfeited under our duplicate account policy.

We notify you via your account inbox before any change takes effect. Continuing to use bit55 after that notice means you accept the updated terms.

Access and wagering depend on local law. These terms apply where bit55 is available and where local law in your region permits online gaming activity.

Yes. Contact support to request account closure. Any withdrawable balance will be processed to your registered JazzCash, Easypaisa, or Raast wallet after standard verification.

Submit a data request through our email support channel, using the address registered to your account. We will respond within the timeframe required under applicable law.

Contact support with your account ID and the transaction reference. We review disputes against our transaction records and aim to provide a written response through your account inbox.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.